- Use of Information:
2.1 Order Processing: We use your personal information to process and fulfill your orders, including shipping and handling, and to communicate with you regarding your purchases.
2.2 Marketing and Promotions: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services.
2.3 Customer Support: We may use your information to respond to your inquiries, address customer service requests, and provide assistance as needed.
2.4 Analytics and Improvements: Non-personal information collected through cookies and similar technologies helps us analyze user behavior, improve our website, and enhance user experience.
- Sharing Your Information:
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies. These third parties are contractually obligated to handle your data securely and only use it for specified purposes.
3.2 Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property, as well as that of our customers and others.
- Data Security:
We implement reasonable security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, please understand that no data transmission over the internet or electronic storage method can guarantee 100% security.
- Your Choices:
5.1 Account Management: You can review and update your personal information by logging into your Luna Nella account. If you wish to delete your account, please contact us at [contact email].
5.2 Marketing Communications: You can opt-out of receiving marketing emails by using the "Unsubscribe" link at the bottom of the email.
- Children's Privacy:
Luna Nella does not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
- Contact Us:
Luna Nella Customer Support Email: email@example.com
Thank you for trusting Luna Nella. We value your privacy and are committed to protecting your personal information.