Privacy Policy

Privacy Policy for Luna Nella Women's Fashion

Effective Date: January 1, 2023

Welcome to Luna Nella, a women's fashion brand committed to providing stylish and quality clothing for women. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and products. By accessing or using our platform, you agree to the terms of this policy. Please read this Privacy Policy carefully to understand how we handle your data.

  1. Information We Collect:

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, billing information, and other details you provide when you make a purchase or sign up for our newsletters.

1.2 Browsing Information: We may collect non-personal information, including but not limited to your IP address, browser type, device information, and browsing behavior on our website. This helps us improve our services and tailor your shopping experience.

1.3 Cookies and Similar Technologies: We use cookies and similar technologies to track your activity on our website, remember your preferences, and offer you personalized content. You can adjust your browser settings to manage cookies or opt-out of certain tracking features.

  1. Use of Information:

2.1 Order Processing: We use your personal information to process and fulfill your orders, including shipping and handling, and to communicate with you regarding your purchases.

2.2 Marketing and Promotions: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services.

2.3 Customer Support: We may use your information to respond to your inquiries, address customer service requests, and provide assistance as needed.

2.4 Analytics and Improvements: Non-personal information collected through cookies and similar technologies helps us analyze user behavior, improve our website, and enhance user experience.

  1. Sharing Your Information:

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies. These third parties are contractually obligated to handle your data securely and only use it for specified purposes.

3.2 Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property, as well as that of our customers and others.

3.3 Business Transfers: If Luna Nella undergoes a merger, acquisition, or sale, your information may be transferred as part of the transaction, subject to the Privacy Policy's provisions.

  1. Data Security:

We implement reasonable security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, please understand that no data transmission over the internet or electronic storage method can guarantee 100% security.

  1. Your Choices:

5.1 Account Management: You can review and update your personal information by logging into your Luna Nella account. If you wish to delete your account, please contact us at [contact email].

5.2 Marketing Communications: You can opt-out of receiving marketing emails by using the "Unsubscribe" link at the bottom of the email.

  1. Children's Privacy:

Luna Nella does not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

  1. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. Please check this page regularly to stay informed of any changes.

  1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Luna Nella Customer Support Email: info@lunanella.com

Thank you for trusting Luna Nella. We value your privacy and are committed to protecting your personal information.